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Testimonials
Just want to say thank you for making my dance floor area at the U of A Faculty Club look like a ivory palace.
The balloon decor you did for the...
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Excellent Job
Good evening Opal,
On behalf of Suzie and myself, I just wanted to thank you for the excellent job you did with the flowers and decorations. All...
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Thank You
Opal,
Thank you so much for doing the flowers for our special day. they were beautiful! i have my bouquet sent to get preserved into a frame to...
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Guarantee
At Opal's we are committed to exceptional service and products. If, for any reason, you are not completely satisfied with your gift or its delivery, please do not hesitate to contact us. We use only the freshest flowers available for our hand-made bouquets to ensure that you can send flowers with confidence. And since every arrangement is personally delivered, we offer same-day delivery on most orders.
Order Changes and Cancellations
Opal's is unable to cancel or change orders already in process, en route or delivered. Same-day orders are processed immediately, and usually cannot be changed. If you are calling about an order that is scheduled to be delivered today, call us. For other changes, email customer service.
Problems With an Order
At Opal's, we make every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know.Substitution Policy
Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift you've selected, our experienced florists will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value.