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Testimonials

Quality Service

I want to extend my appreciation for the beautiful arrangement that was sent on behalf of MDM Foundations Ltd to Charlie C. this morning. I am...
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5th Anniversary

5th Anniversary

thanks Opal's, for making our 5th anniversary memorable.He was teary eyed when he got the gift...he was deeply touched that he cant wait for us to...
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Wonderful Job

Wonderful Job

Dear Opal, I Just wanted to say thank you so much for the wonderful job you did on my wedding flowers. You went well over my expectations and...
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Wow Your Flowers are Amazing !

Wow Your Flowers are Amazing !

Over the last few years we have seen the quality and the artistry of Opals'Flowers. When the company states they are a Premium Florist they are...
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Mom's Flowers

Mom's Flowers

Hi, Thanks for sending mom Bogart flowers, she sent us a picture. The potted plants are great. Sure appreciate your kindness. Will be seeing you...
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50th birthday

Thank you so much Opal's for the beautiful bouquet! My daughter-in-law loved it. My son sent me a picture and its absolutely gorgeous!!
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Sympathy Flowers

Sympathy Flowers

I called last Friday to have some flowers sent to a friend of mine whose mother passed away. I just received a call from them and they said the...
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Graduation corsage

Graduation corsage

Thank you opal for my daughters graduation corsage ! It was beautiful and you made her day even more specials!!!
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Thank You

Thank You

Opal, Thank you so much for doing the flowers for our special day. they were beautiful! i have my bouquet sent to get preserved into a frame to...
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Wedding Flowers & Decoration

Wedding Flowers & Decoration

Joe and I would like to thank you for the beautiful flowers you provided at our wedding.  You made that special day even more special by making the...
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Wedding Decoration

Wedding Decoration

Just want to say thank you for making my dance floor area at the U of A Faculty Club look like a ivory palace. The balloon decor you did for the...
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Centerpiece

Centerpiece

To the designers, Thank you for the beautiful centrepiece. I am so pleased as you were able to successfully substitute carns and and minis for...
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"Over The Moon"

"Over The Moon"

Hi, Just wanted to send an email thanking you so much for the beautiful 50th Birthday display you made up for my sister's birthday. She is OVER THE...
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Excellent Job

Good evening Opal, On behalf of Suzie and myself, I just wanted to thank you for the excellent job you did with the flowers and decorations. All...
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Made my wife happy!

Made my wife happy!

Opals came through for me when a birthday gift was delayed, delivering beautifully arranged flowers to my wife's work on her birthday! Add in that...
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Opal's Flowers

Opal's Flowers

Thank-you for your beautiful flower arrangement and for your friendly service and helpful suggestions. Your website gave us a wonderful variety of...
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Tania and Mike's wedding

Tania and Mike's wedding

We would like to thank Opal with all our hearts for the amazingly beautiful flower bouquets she created for our special day. We got many compliments...
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Always the BEST

Thank you so much for delivering such a beautiful arrangement to my Mom on her birthday with such short notice. As always, I am told just how...
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thank you

thank you

I just wanted say thank you for great service.
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Second to None

I've been ordering flowers from different shops in Canada but there's nothing like Opal. I've never been so satisfied with the flower arrangements...
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Guarantee

At Opal's we are committed to exceptional service and products. If, for any reason, you are not completely satisfied with your gift or its delivery, please do not hesitate to contact us. We use only the freshest flowers available for our hand-made bouquets to ensure that you can send flowers with confidence. And since every arrangement is personally delivered, we offer same-day delivery on most orders.


Order Changes and Cancellations

Opal's is unable to cancel or change orders already in process, en route or delivered. Same-day orders are processed immediately, and usually cannot be changed. If you are calling about an order that is scheduled to be delivered today, call us. For other changes, email customer service.


Problems With an Order

At Opal's, we make every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know.

Substitution Policy

Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift you've selected, our experienced florists will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value.


Payment Options

Opal's uses the industry's leading security technology to ensure that your order will be safe and secure. Please read our Satisfaction Guarantee and Security and Privacy policies for more information. We encourage you to place your order online for the fastest possible service, but if you prefer, please feel free to call in your order.

Order-Related E-mails

Shortly after you place an order, you'll receive an Order Confirmation e-mail. Please put this in a safe place, as it will include all the details of your order, including an order number, in the event you need to contact us. To show our appreciation, you'll receive a Thank You e-mail from us when your gift has been received.