Delivery Policy

Delivery Policy

Every Opal's FLORAL gift bouquet is personally hand-delivered by an industry professional, and we make every effort to deliver your order as quickly as possible. Most of our products can be delivered the same day. To assure same-day delivery, orders must be received before 3:00 pm, Monday - Friday, before 12:00 pm on Saturdays in the recipient's time zone..

Orders received after that time may be delivered the following day. FOR SAME DAY DELIVERY, WE CAN DO IT, BUT PLEASE TELEPHONE US WITH YOUR REQUESTS AND INFORMATION RELATED FOR ORDERING TO BE ASSURED THAT WE CAN ACCOMPLISH THIS FLOWER DELIVERY EDMONTON FOR YOU. ON LINE ORDER WILL TELL YOU IT WILL BE FOR THE NEXT DAY..,BUT RATHER, PHONE US WE CAN DO SAME DAY FLORAL DELIVERY EDMONTON, LOCAL 780 413 9888 OR LONG DISTANCE 1 800 668 0507 CAN & USA

Before major holidays, we recommend that you place your orders ahead.

We call the recipient to schedule an appropriate delivery time to be assurred recipient or other at home resident will be at the residence so the flower delivery can be successful. You can make suggestions for best times for delivery.

Delivery to Hospitals

We, at Opal's are experienced at making deliveries to hospitals. We deliver directly to the recipient.

Recipient Not Home

If you have specific instructions for the delivery of your gift bouquet, please note them in the Special Delivery Instructions field during checkout.

We call the recipient to schedule an appropriate delivery time to be assurred recipient or other at home resident will be at the residence so the flower delivery can be successful. You can make suggestions for best times for delivery.

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Substitution Policy

Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift you've selected, our experienced florists will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value.

Payment Options

Opal's uses the industry's leading security technology to ensure that your order will be safe and secure. Please read our Satisfaction Guarantee and Security and Privacy policies for more information. We encourage you to place your order online for the fastest possible service, but if you prefer, please feel free to call in your order.

Order-Related E-mails

Shortly after you place an order, you'll receive an Order Confirmation e-mail. Please put this in a safe place, as it will include all the details of your order, including an order number. in the event you need to contact us. To show our appreciation, you'll receive a Thank You e-mail from us when your gift has been received.